Frequently Asked Questions
Frequently Asked Questions
What services does Zero Tours and Travels offer?
We offer a wide range of travel services including tour packages, hotel bookings, flight reservations, and customized travel itineraries to various destinations across India and abroad.
How can I book a tour package?
You can book a tour package by visiting our website, selecting your desired package, and following the booking process. Alternatively, you can contact our customer service team for assistance with your booking.
What is your cancellation policy?
Our cancellation policy varies depending on the specific tour package and the time of cancellation. Please refer to our Terms & Conditions page for detailed information on our cancellation policy.
Do you offer customized tour packages?
Yes, we offer customized tour packages tailored to your preferences and interests. You can contact our customer service team to discuss your requirements and we will create a personalized itinerary for you.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, net banking, UPI payments, and bank transfers. Please check our website for the most up-to-date information on accepted payment methods.
What is your refund policy?
Refunds are processed based on our refund policy outlined in the Terms & Conditions. Generally, refunds are issued within 7-10 business days of cancellation. For specific details, please contact our support team.
Do you provide travel insurance?
Yes, we offer optional travel insurance for our packages. Travel insurance can provide coverage for medical emergencies, trip cancellations, and other unforeseen circumstances. Please inquire about insurance options during the booking process.
How far in advance should I book?
We recommend booking your tour package at least 30 days in advance to ensure availability and get the best rates. However, last-minute bookings may also be available depending on the package and destination.
Have more questions?
Feel free to reach out to our customer service team:
- 📧 Email: meghtaw@gmail.com
- 📞 Phone: 9395808124 / 9287998124