bhetapara, lalmati road, opp vidya mandir path guwahati-781028 +91 9395808124 / 9287998124
WhatsApp Chat Privacy Policy

Privacy Policy

Privacy Policy

Welcome to MeghTaw Travels. By using our services, you agree to the following policies and terms.

🔐 1. Privacy Policy

Information We Collect

We may collect:

Full Name, Phone Number, Email Address, Address, ID Proof (Aadhar/PAN/Passport), Payment Details (for booking only)

Use of Information

We use your data to:

Process bookings (hotel, transport, tour packages)

Provide customer support

Send confirmations & updates

Improve our services

Information Sharing

We do not sell your data.

Limited data may be shared with hotels/transport partners for booking.

Data Security

We take reasonable steps to protect your data, but internet transmission is not 100% secure.

Your Rights

You can:

Access your data

Update or correct your data

Request deletion

📜 2. Terms & Conditions

Booking Confirmation

Booking is confirmed only after advance/full payment.

Payment proof is required.

Pricing

Prices may change depending on season and availability.

Final price will be confirmed before booking.

Travel Documents

Customers must carry valid ID proof.

Agency is not responsible for missing documents.

Liability

We are not responsible for delays, accidents, weather issues, or road conditions.

Third-party services (hotel/transport) are not under direct control.

💸 3. Refund Policy

Cancellation Charges

7 days before travel → 80% refund

3–6 days before travel → 50% refund

0–2 days before travel → No refund

No Show

No refund if customer does not show up.

Refund Time

Refund will be processed within 5–7 working days.

Emergency Case

Special cases (medical emergency) may be considered.

Non-Refundable Cases

Some bookings (offers/peak season) may be non-refundable.

📘 4. Booking Policy

Advance Payment

30%–50% advance required.

Full payment before travel.

Payment Methods

UPI / Bank Transfer

Cash

Booking Confirmation

Only after payment received.

Receipt/screenshot must be shared.

Package Inclusion

Details (hotel, transport, meals) shared before booking.

Extra services = extra charges.

Customer Responsibility

Carry valid ID.

Be on time.

Follow rules.

Booking Changes

Subject to availability.

Extra charges may apply.

📞 Contact Information:

For questions or concerns regarding our Terms & Conditions, Privacy Policy, or services, please contact us at:

📧 Email: meghtaw@gmail.com

📞 Phone: 9395808124 / 9287998124